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Q) When should I book my event? |
| A) You should book as soon as
you have a definite date for you event. Typically, Saturdays book
first (12-16 months
in advance), and weekends 6-12 months in advance. Booking as soon
as possible may guarantee an open date on our calendar. |
Q) May I bring in my own caterer to your hall? |
| A) Sorry, unfortunately we are
the exclusive caterer at Lighted Gardens. You may however bring in
your own cake (anniversary, birthday, and wedding) or we would be
happy to provide the cake for you as well. |
Q) Is alcohol available at Lighted Gardens? |
| A) Lighted Gardens is licensed
by the State of Indiana to serve Beer and Wine alcoholic beverages.
We cannot serve mixed drinks, and according to State Law, carry-in
alcoholic beverages are not allowed. |
Q) Can I supply my own bartender or security? |
| A) Lighted Gardens has bartenders
and security on staff for your assistance. Using our staff guarantees
you peace of mind & reassurance for a safe event. |
Q) When do you need my menu selections? |
| A) We would like to have your
event planned (menu, itinerary, room layout) on file one month in
advance. |
Q) When do you need my final head count? |
| A) Your "guest guarantee" is
due one week in advance of your event. This number may not be reduced
prior to your event, but can be increased up to 48 hours in advance.
No count changes are allowed 48 hours prior to your event. |
Q) What happens to leftover food? |
| A) Leftover food is discarded
after your event. At the discretion of the chef and kitchen staff,
we have donated leftover food to local food banks or missions, and
you may receive a tax slip for your records as a charitable contribution. |
Q) Do you decorate? |
| A) Lighted Gardens has a nice
selection of rental items available for decorating. Typically the
hosts choose to decorate the hall using our rentals. However, we
would be more than happy to provide you with a cost of decorating
the hall for you,
with your color scheme and ideas in mind. |
Q) Do you supply linens, dishes or the DJ? |
| A) Lighted Gardens is pleased
to provide you with white linen table coverings, white linen skirting
and your choice of colored napkin (on menus where china is used).
We also have an adequate supply of China Dishes and Stainless flatware
to complete your event. You are to book and reserve your own music. |
Q) What happens if I cancel? |
| A) In the unfortunate event that
your event is cancelled and we cannot re-book another event in its
place, your Deposit is forfeited. If we can re-book another function
on your
original date, 50% of your deposit is refunded. |
Q) I'm on a limited budget but I still want to
use you as my caterer. Help! |
| A) We would be happy to "customize"
a menu for your event with your ideas and budget in mind. We also
offer off-premise catering to your choice of locations. |
Q) Are
there any "hidden costs"? |
| A) All the costs for your event
should be listed on either our menus or on a confirmation/quote letter.
Basically, your costs include: Price of Banquet Room, Food & Beverages,
Personnel (Bartender/Security if applicable), Indiana Sales Tax and
Lighted Gardens Service Charge. |
Q) Help! I've never done this before! Where do
I start? |
| A) We would be more than happy
to assist you in the planning of your event. Our chef has been in
the foodservice business for over 20 years, and our Sales and Service
staff are trained for optimum customer service. If we aren't able
to provide you with the items you need, we have business professionals
we have dealt with on prior events that we would be more than happy
to refer you to. |
Q) Do I need an appointment to view your hall
and talk with someone about menus and ideas? |
| A) Yes, we prefer you call
ahead for an appointment to view our hall and talk with our Sales
Staff
regarding
your event. Having an appointment guarantees you with our undivided
attention and assistance. |
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